Outage in Jamf

Partial JCDS Outage

Resolved Major
August 06, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Details: Customers may not be able to access JCDS files that were uploaded prior to an internal Jamf system change on 5 August 2024. All customer assets will be restored shortly. Current Actions: Jamf is currently working on a fix to restore access to packages, apps, and books to customers who are experiencing this issue. Impact: Packages, apps, and books that were stored in JCDS will not be able to be deployed to end user devices until resolved. Status: Ongoing Estimated resolution: 2359 UTC Tuesday, August 6, 2024
Components affected
Jamf eu-west-2: JCDS Jamf us-east-1: JCDS Jamf ap-northeast-1: JCDS Jamf ap-southeast-2: JCDS Jamf eu-central-1: JCDS
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 09:37PM

The JCDS is now operational and access to files in the JCDS has been restored. We apologize for any inconvenience this has outage may have caused.

MONITORING 5 months ago - at 08/06/2024 08:17PM

Details: Customers may not be able to access JCDS files that were uploaded prior to an internal Jamf system change on 5 August 2024. All customer assets will be restored shortly.

Current Actions: Jamf is currently working on a fix to restore access to packages, apps, and books to customers who are experiencing this issue.

Impact: Packages, apps, and books that were stored in JCDS will not be able to be deployed to end user devices until resolved.
Status: Ongoing

Estimated resolution: 2359 UTC Tuesday, August 6, 2024

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