Outage in Jamf

Jamf Protect: Data Forwarding Partially Suspended

Resolved Major
October 30, 2024 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

There is an issue with data forwarding to third party services from the macOS Security Portal with Jamf Protect. Data forwarding has been paused temporarily as we investigate a fix. Data forwarding from Jamf Security Cloud is unaffected.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 04:12PM

This incident had been resolved. All regions are functioning as normal.

MONITORING about 2 months ago - at 10/31/2024 08:05PM

S3 data forwarding in us-east-1 is returning to normal. Some customers may still see delays in S3 message delivery, but we anticipate a return to normal latency within the next 24 hours.

IDENTIFIED about 2 months ago - at 10/31/2024 01:22PM

All regions are back to normal service with the exception S3 forwarding in us-east-1. This S3 queue still has a backlog. We are working on accelerating the clearing of this backlog.

IDENTIFIED about 2 months ago - at 10/31/2024 12:33AM

All regions are back to normal service with the exception of us-east-1. Data from us-east-1 is being sent again, but there remains a backlog of data from the incident. We are working on accelerating the clearing of the backlog.

IDENTIFIED about 2 months ago - at 10/30/2024 05:30PM

There is an issue with data forwarding to third party services from the macOS Security Portal with Jamf Protect. Data forwarding continues to be paused temporarily as we implement a fix.

Data forwarding from Jamf Security Cloud is unaffected.

INVESTIGATING about 2 months ago - at 10/30/2024 04:40PM

There is an issue with data forwarding to third party services from the macOS Security Portal with Jamf Protect. Data forwarding has been paused temporarily as we investigate a fix.

Data forwarding from Jamf Security Cloud is unaffected.

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