On-device Content Controls Experiencing Degraded Performance

All systems are operational now.

The content filtering policy issues have been resolved, and all systems function normally. We are actively monitoring the service. There might still be some temporary impact regarding data capping as our systems process the backlog of events. These discrepancies will resolve automatically within the next few hours.

The issue causing degraded performance has been identified, and technical teams are working on implementing the fix. We will publish the next update in an hour.

Our technical teams are actively investigating the root cause and working to resolve these content filtering policy issues. We will provide another update as soon as more information becomes available.

Since 1:00 AM UTC, we have been experiencing issues with content filtering policies in Jamf Security Cloud. This may affect:
- iOS on-device content filtering
- Windows content filtering
- Content filtering policy pages in the Jamf Security Cloud console

We are investigating the issue.