Outage in Jeenie
Jeenie TeleJeenie and add a Participant Inaccessible
Resolved MajorIncident Report
We are aware of increased reports regarding issues with TeleJeenie service and the add participant function.
Jeenie has identified the root cause as an issue with an upstream vendor. The matter has been escalated to urgent status with the vendor, and their team is actively troubleshooting.
We will provide another update as soon as we receive information from the upstream vendor.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/29/2025 08:09PM
We've seen sufficient evidence of call activity that we believe this issue is resolved.
IDENTIFIED
3 months ago - at 11/29/2025 05:27PM
We are aware of increased reports regarding issues with TeleJeenie service and the add participant function.
Jeenie has identified the root cause as an issue with an upstream vendor. The matter has been escalated to urgent status with the vendor, and their team is actively troubleshooting.
We will provide another update as soon as we receive information from the upstream vendor.
Latest Jeenie outages
Intermittent Connection Issues - 3 months ago
Jeenie TeleJeenie and add a Participant Inaccessible - 4 months ago
Jeenie Running in Downgraded State - 6 months ago
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