Outage in Jellyfish

App Down

Resolved Major
May 27, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Jellyfish Web Application
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 05/27/2025 04:46PM

This incident was successfully resolved at 11:46AM EST.

MONITORING 2 months ago - at 05/27/2025 04:46PM

After monitoring our systems for the past hour we've determined that the fix deployed by our vendor was successful and our web application has returned to normal operation.

MONITORING 2 months ago - at 05/27/2025 03:32PM

Our third party service provider issue has been mitigated. We are currently monitoring our system to ensure our service's stability.

IDENTIFIED 2 months ago - at 05/27/2025 02:03PM

We've identified a fault in one of our third-party providers and are actively working towards a way to mitigate.

IDENTIFIED 2 months ago - at 05/27/2025 01:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 05/27/2025 01:55PM

The issue has been identified and a fix is being implemented.

Latest Jellyfish outages

App Unavailable - 4 months ago
Work Category Degradation - about 2 years ago
Log In Degradation - about 2 years ago
Web app errors and timeouts - almost 3 years ago

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