Outage in Jellyfish

App Down

Resolved Major

May 27, 2025 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Components affected

Jellyfish Web Application

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/27/2025 04:46PM

This incident was successfully resolved at 11:46AM EST.

MONITORING 11 months ago - at 05/27/2025 04:46PM

After monitoring our systems for the past hour we've determined that the fix deployed by our vendor was successful and our web application has returned to normal operation.

MONITORING 11 months ago - at 05/27/2025 03:32PM

Our third party service provider issue has been mitigated. We are currently monitoring our system to ensure our service's stability.

IDENTIFIED 11 months ago - at 05/27/2025 02:03PM

We've identified a fault in one of our third-party providers and are actively working towards a way to mitigate.

IDENTIFIED 11 months ago - at 05/27/2025 01:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 05/27/2025 01:55PM

The issue has been identified and a fix is being implemented.

Latest Jellyfish outages

Widespread AWS Outage Affecting Jellyfish App - 6 months ago

App Unavailable - about 1 year ago

Work Category Degradation - almost 3 years ago

Web App is unavailable for some users - about 3 years ago

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