Outage in Jellyfish

Widespread AWS Outage Affecting Jellyfish App

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

Ongoing widespread AWS outage is affecting some Jellyfish services. The web app is currently unavailable and we are actively working to mitigate.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 11:35AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/21/2025 02:08AM

All services are operational. We are continuing to monitor.

MONITORING about 2 months ago - at 10/21/2025 12:44AM

The AWS Incident has been resolved, and Jellyfish infrastructure is operational. We are continuing to monitor some dependencies on other 3rd parties. Data processing is still delayed.

IDENTIFIED about 2 months ago - at 10/20/2025 06:59PM

AWS is rolling mitigations through us-east. The Jellyfish web app is back, though some underlying services like DFO report generation and data ingestion may still be affected. We are continuing to monitor the situation and will post updates here.

INVESTIGATING about 2 months ago - at 10/20/2025 01:56PM

Ongoing widespread AWS outage is affecting some Jellyfish services. The web app is currently unavailable and we are actively working to mitigate.

Latest Jellyfish outages

App Down - 6 months ago
App Unavailable - 9 months ago
Work Category Degradation - over 2 years ago
Log In Degradation - over 2 years ago

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