Outage in JFrog

JFrog Cloud Platform - Xray Service Disruption in Azure US East

Resolved Major

October 08, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

During emergency database maintenance in JFrog's Azure US East region, unexpected issues caused a 2.6-hour disruption to Xray services impacting approximately 119 customers. JFrog worked with Microsoft Azure Support to address the problem. The database was successfully recovered and Xray services were fully restored.

During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers. We are working closely with Microsoft Azure Support to restore service as soon as possible. We will provide further updates within the next hour.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 10/08/2026 01:44PM

The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored.
All affected services are operating normally, and the issue is now resolved.

MONITORING 3 days ago - at 10/08/2026 12:42PM

The database maintenance issue has been addressed, and Xray services in the Azure US East region are recovering.
We are closely monitoring the affected services to ensure they are stable and operating as expected.

INVESTIGATING 4 days ago - at 10/08/2026 12:23PM

During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers.

We are working closely with Microsoft Azure Support to restore service as soon as possible.

We will provide further updates within the next hour.

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