JFrog's Cloud Platform experienced a 5-hour major outage affecting multiple services in the GCP Europe West 2 (London) region due to a Google Cloud infrastructure incident impacting network connectivity. The disruption was caused by an underlying Google Cloud issue, with JFrog teams coordinating with Google Cloud Support throughout the incident. All affected services were fully restored and confirmed healthy by October 20, 2026.
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All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally.
We have validated the recovery and confirmed that service health and availability have returned to normal, with no further issues identified.
We will continue to monitor the environment to ensure ongoing stability.
The service disruption has been linked to an ongoing Google Cloud infrastructure incident affecting multiple services in the Europe West region.
Google Cloud is actively investigating the issue.
Our teams are continuing to assess the impact and explore mitigation options to restore the affected services.
We are currently experiencing service disruptions affecting multiple services in our GCP Europe West region.
Google Cloud has confirmed an ongoing infrastructure incident affecting network connectivity in the region.
Our teams are actively monitoring the situation and coordinating with Google Cloud Support.
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