Outage in Jimdo

Signup process for Creator websites not working

Resolved Major
June 13, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/13/2025 08:28AM

This incident has been resolved.

MONITORING 4 months ago - at 06/13/2025 08:20AM

The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

IDENTIFIED 4 months ago - at 06/13/2025 07:37AM

The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

IDENTIFIED 4 months ago - at 06/13/2025 07:27AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 06/13/2025 07:27AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/13/2025 07:20AM

We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

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