Outage in Jimdo

Signup process for Creator websites not working

Resolved Major
June 13, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.
Components affected
Jimdo Image Delivery Jimdo Image Delivery Jimdo Content Management System Jimdo Content Management System Jimdo User-Content Delivery Jimdo User Content Delivery Jimdo Nameserver Jimdo Nameserver Jimdo E-Mail Delivery System Central Europe Jimdo E-Mail Delivery System North America Jimdo E-Mail Delivery System Asia / Pacific Jimdo Website Delivery Jimdo Website Delivery

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/13/2025 08:28AM

This incident has been resolved.

MONITORING 4 months ago - at 06/13/2025 08:20AM

The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

IDENTIFIED 4 months ago - at 06/13/2025 07:37AM

The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

IDENTIFIED 4 months ago - at 06/13/2025 07:27AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 06/13/2025 07:27AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/13/2025 07:20AM

We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

Latest Jimdo outages

Problems when trying to upgrade in Creator - about 1 month ago
Creator Email Accounts Disruption - about 2 months ago
PayPal experiencing issues with payments - 3 months ago
Jimdo Dashboard Unavailable - 5 months ago
Redirects of local Jimdo domains to jimdo.com disrupted - 6 months ago

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