Outage in Jira Align

AWS outage impacting the availability of United States based Jira Align & Jira Align Launchpad sites

Resolved Minor
July 28, 2022 - Started over 2 years ago - Lasted 18 minutes
Official incident page

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Outage Details

Around 1PM EST an AWS Outage as described here: https://health.aws.amazon.com/health/status impacted the availability of Jira Align & Jira Align Launchpad sites. Our AWS failovers are currently rebooting the sites. We will provide additional updates hourly until a complete remediation is in place.
Components affected
Jira Align Pod 25 Jira Align Pod 9 Jira Align Pod 32 Jira Align Pod 11 Jira Align Pod 20 Jira Align Pod 23 Jira Align Pod 5 Jira Align Pod 28 Jira Align Pod 15 Jira Align Pod 18 Jira Align Pod 12 Jira Align Pod 34 Jira Align Pod 35 Jira Align Pod 24 Jira Align Pod 17 Jira Align Pod 22 Jira Align Pod 14 Jira Align Pod 1 Jira Align Pod 33 Jira Align Pod 26 Jira Align Pod 2 Jira Align Pod 27 Jira Align Pod 10 Jira Align Pod 8 Jira Align Pod 6 Jira Align Pod 16 Jira Align Pod 19 Jira Align Pod 4 Jira Align Pod 30
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/28/2022 06:29PM

At this time, all Jira Align and Jira Align Launchpad sites have been restored.

Our AWS failover worked as expected and restored site access in 5 to 10 minutes for all customers sites outside those hosted on Pod 10.

Pod 10 customers encountered a 30 minute failover time frame due to high AWS traffic loads. We will continue to monitor site activity and will post again to close out this incident.

IDENTIFIED over 2 years ago - at 07/28/2022 06:12PM

Around 1PM EST an AWS Outage as described here: https://health.aws.amazon.com/health/status impacted the availability of Jira Align & Jira Align Launchpad sites. Our AWS failovers are currently rebooting the sites. We will provide additional updates hourly until a complete remediation is in place.

Latest Jira Align outages

Jira Align Reports are not rendering correctly in some browsers - 26 days ago
RDS experiencing degraded performance - about 1 month ago
Intermittent 'Too many requests or error' for some Jira customers - 2 months ago
Enterprise Insights instances in US Central are impacted due to an Azure active incident - 5 months ago
Some products are hard down - 6 months ago

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