Outage in Jira Core

Inability to create issues for CMP projects

Resolved Minor
February 10, 2023 - Started almost 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating reports of causing inability to create issues for CMP projects as the Category field has become mandatory. We will provide more details once we identify the root cause. We will provide next update in 3 hours.
Components affected
Jira Core Create and edit

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/10/2023 01:56PM

Between 2023/02/07 12:32 PM to 2023/02/10 12:55 PM, we experienced the inability to create issues for CMP projects as the category field for some customers has become mandatory in Jira Work Management and Jira Software. The issue has been resolved and the service is operating normally.

INVESTIGATING almost 3 years ago - at 02/10/2023 12:12PM

We are investigating reports of causing an inability to create issues for CMP projects as the Category field has become mandatory - verification of real impact takes longer than we estimated initially. We will provide more details once we identify the root cause. We will provide the next update in 3 hours.

INVESTIGATING almost 3 years ago - at 02/10/2023 08:38AM

We are investigating reports of causing inability to create issues for CMP projects as the Category field has become mandatory. We will provide more details once we identify the root cause. We will provide next update in 3 hours.

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