Outage in Jira Core

Atlassian Account Invite Issues

Resolved Minor
October 23, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue with Atlassian Accounts that is impacting the ability to invite new users for some Cloud customers. Existing users are not impacted. We will provide more details within the next hour.
Components affected
Jira Core Administration Jira Core Authentication and User Management
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/23/2023 11:54PM

Between 19:10 UTC to 00:24 UTC, we experienced invite issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.

IDENTIFIED almost 2 years ago - at 10/23/2023 10:32PM

We have identified the root cause of the Atlassian Accounts invite issues impacting Cloud Customers and are working to mitigate the problem. We expect the fix will take several hours to reach production.

INVESTIGATING almost 2 years ago - at 10/23/2023 09:31PM

We are investigating an issue with Atlassian Accounts that is impacting the ability to invite new users for some Cloud customers. Existing users are not impacted. We will provide more details within the next hour.

INVESTIGATING almost 2 years ago - at 10/23/2023 09:30PM

We are investigating an issue with Atlassian Accounts that is impacting the ability to invite new users for some Cloud customers. Existing users are not impacted. We will provide more details within the next hour.

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