Outage in Jira Service Management

Automation match() smart value with regex is not working

Resolved Major
November 28, 2024 - Started 24 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue with Automation match() smart values with regex that is impacting all Jira products and Confluence Cloud. We have identified the root cause and have stopped it from reoccurring.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/28/2024 04:44AM

Between 24/11/2024 11:48PM UTC to 27/11/2024 5:58PM UTC, we experienced an issue where Automation match() smart values with regex are not working as expected for Confluence, Jira Service Management, and Jira. This issue has now been resolved, and automation rules are functioning as expected.

IDENTIFIED 24 days ago - at 11/28/2024 02:03AM

We have identified an issue with Automation match() smart values with regex that is impacting all Jira products and Confluence Cloud. We have identified the root cause and have stopped it from reoccurring.

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