Outage in Jira Software

Blank screen is shown in Jira

Resolved Minor
August 12, 2024 - Started 4 months ago - Lasted about 24 hours
Official incident page

Need to monitor Jira Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Software, and never miss an outage again.
Start Free Trial

Outage Details

We've identified an issue in Jira where, upon loading issues in multiple projects, a blank screen is shown. The team is currently working on identifying the root cause and resolving it.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/13/2024 03:34PM

The fix for the incident has been deployed and the issue has been resolved.

IDENTIFIED 4 months ago - at 08/13/2024 12:55PM

The root cause has been identified, and the hotfix is currently being deployed. It is estimated that the process will be completed for all tenants within the next 2 hours.

IDENTIFIED 4 months ago - at 08/13/2024 07:07AM

The root cause was identified and the hotfix is being deployed.

INVESTIGATING 4 months ago - at 08/13/2024 12:49AM

The issue was largely remediated. Team is working on fixing on a few remaining tenants.

INVESTIGATING 4 months ago - at 08/12/2024 07:00PM

Team is investigating a potential root cause for the issue. Fix is yet to be rolled out.

INVESTIGATING 4 months ago - at 08/12/2024 06:15PM

Team is actively working on a fix to mitigate the issue. Root cause is still to be determined.

INVESTIGATING 4 months ago - at 08/12/2024 05:46PM

Team is still working on a potential fix to mitigate the issue while investigation into root cause continues.

INVESTIGATING 4 months ago - at 08/12/2024 05:09PM

The issue is still ongoing at the moment, across multiple products. The team is actively working on a fix.

INVESTIGATING 4 months ago - at 08/12/2024 03:51PM

We've identified an issue in Jira where, upon loading issues in multiple projects, a blank screen is shown.

The team is currently working on identifying the root cause and resolving it.

Be the first to know when Jira Software and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime