Outage in Jira Software

Missing Automation Rules

Resolved Major
September 12, 2024 - Started 16 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating an issue with Automation that is impacting Confluence, Jira, and Jira Service Management cloud customers. You might see the following issues: - Affected customers won't see any of the previously configured Automation rules - These automation rules are not executing at the moment We are actively working on this and will provide more details shortly.
Components affected
Jira Software Automation for Jira
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/12/2024 09:28PM

This issue has been resolved.

IDENTIFIED 15 days ago - at 09/12/2024 03:56PM

Earlier today, we experienced issues with Automation. The issue has been resolved for Jira Service Management and Jira, we are working on fixing the issue for Confluence.

INVESTIGATING 16 days ago - at 09/12/2024 12:25PM

We are investigating an issue with Automation that is impacting Confluence, Jira, and Jira Service Management cloud customers. You might see the following issues:
- Affected customers won't see any of the previously configured Automation rules
- These automation rules are not executing at the moment

We are actively working on this and will provide more details shortly.

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