Outage in Jira Software

Missing Automation Rules

Resolved Major
September 12, 2024 - Started 4 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating an issue with Automation that is impacting Confluence, Jira, and Jira Service Management cloud customers. You might see the following issues: - Affected customers won't see any of the previously configured Automation rules - These automation rules are not executing at the moment We are actively working on this and will provide more details shortly.
Components affected
Jira Software Automation for Jira
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/12/2024 09:28PM

This issue has been resolved.

IDENTIFIED 4 months ago - at 09/12/2024 03:56PM

Earlier today, we experienced issues with Automation. The issue has been resolved for Jira Service Management and Jira, we are working on fixing the issue for Confluence.

INVESTIGATING 4 months ago - at 09/12/2024 12:25PM

We are investigating an issue with Automation that is impacting Confluence, Jira, and Jira Service Management cloud customers. You might see the following issues:
- Affected customers won't see any of the previously configured Automation rules
- These automation rules are not executing at the moment

We are actively working on this and will provide more details shortly.

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