Outage in Jira Software

Left navigation panel is not visible in the JIRA issue view

Resolved Major
September 19, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue where the left navigation panel is not visible in the JIRA issue view. We have started to investigate the issue and will provide further updates shortly.
Components affected
Jira Software Viewing content
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/19/2024 03:18AM

Between 19/Sep/24 12:11 AM UTC to 19/Sep/24 2:39 AM UTC, we experienced left navigation panel not visible in the JIRA issue view. The issue has been resolved and the service is operating normally.

MONITORING 4 months ago - at 09/19/2024 02:26AM

We have identified the root cause of the issue where left-hand navigation panel is not visible in JIRA issue view and have mitigated the problem. We are now monitoring this closely.

INVESTIGATING 4 months ago - at 09/19/2024 01:11AM

We have identified an issue where the left navigation panel is not visible in the JIRA issue view. We have started to investigate the issue and will provide further updates shortly.

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