Outage in Jira Work Management

Users unable to open their Jira cloud products

Resolved Major

June 24, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue where multiple customers are unable to open their Jira cloud products. We will provide additional updates within the next hour.

Components affected

Jira Work Management Viewing content Jira Work Management Create and edit Jira Work Management Authentication and User Management Jira Work Management Search Jira Work Management Notifications Jira Work Management Administration Jira Work Management Marketplace Jira Work Management Mobile Jira Work Management Purchasing & Licensing Jira Work Management Signup Jira Work Management Automation for Jira

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 06/24/2025 01:36PM

The issue affecting Jira access, which occurred between June 24th 9:55 AM UTC and 11:08 AM UTC due to a service scaling problem, has been resolved, and the incident is now closed.

INVESTIGATING 7 months ago - at 06/24/2025 12:03PM

We are investigating an issue where multiple customers are unable to open their Jira cloud products. We will provide additional updates within the next hour.

Latest Jira Work Management outages

Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products - 28 days ago

Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo - about 1 month ago

Degraded Performance for Some Jira Users - about 2 months ago

Some users are unable to send emails from Jira - 2 months ago

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