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Outage in Jive Software

StreetSmart Workforce app missing from iOS App Store

Resolved Major
February 28, 2026 - Started about 2 months ago - Lasted 10 days
Official incident page

Incident Report

We are currently investigating an issue related to Streetsmart Workforce app being unavailable from App Store.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/10/2026 11:01PM

The StreetSmart Workforce App is available in the App Store and we have confirmed that downloads and installs are working.

MONITORING about 1 month ago - at 03/10/2026 02:38AM

The StreetSmart Workforce app is now available on the Apple App Store. In case you see an issue with the availability of the app, kindly contact Support with all the relevant details.

IDENTIFIED about 1 month ago - at 03/09/2026 10:34PM

We continue to work with Apple's team to resolve this issue. If you need immediate access, please reach out to Support for TestFlight invitation and instructions.

IDENTIFIED about 1 month ago - at 03/09/2026 03:29AM

We are working through the necessary steps with Apple's team and will share more news as soon as it becomes available. If you need immediate access, please reach out to Support for TestFlight invitation and instructions.

IDENTIFIED about 1 month ago - at 03/06/2026 04:00AM

We are continuing to work with Apple for getting the app relisted in the App Store.

IDENTIFIED about 1 month ago - at 03/04/2026 11:28AM

We are attempting to work directly with Apple to get the app relisted in the App Store. As an alternative, the app is available via TestFlight. Please contact support for an invitation and instructions on how to get started.

IDENTIFIED about 2 months ago - at 02/28/2026 05:15PM

We are aware that some customers are unable to access the app on their devices. We continue to work to engage Apple to resolve.

MDM-managed deployments: If you deploy our app via MDM, we recommend temporarily pausing or lengthening app sync/validation for this app and avoiding manual re‑installs until we confirm resolution

All other users: If the app is currently installed on your device, it will continue to function normally. Please do not delete it.

We will provide an update once the issue is resolved with steps to restore access.

INVESTIGATING about 2 months ago - at 02/28/2026 02:02PM

We require Apple’s help with this problem and are attempting to work directly with Apple to resolve.

INVESTIGATING about 2 months ago - at 02/28/2026 11:28AM

We are currently investigating an issue related to Streetsmart Workforce app being unavailable from App Store.

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