Outage in Joan

Connection error on the European cloud server

Resolved Major
January 15, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Customers,

The devices connected to our European cloud server may experience connection errors.
Our engineering team is actively investigating the problem.

We will keep you updated.

Thank you for your understanding.

Best regards,
András Gruber

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