Outage in Joan

Device backend issues on Europe servers

Resolved Major

March 06, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing issues with the devices backend server. This affects our customers that are using the Europe servers.

Latest Joan outages

Temporary Performance issues affecting the portal and the office application - 7 months ago

Connection error on the European cloud server - 11 months ago

Temporary performance issues - about 1 year ago

Temporary performance issues on the European and East US servers - over 1 year ago

Temporary performance issue on the European server - over 1 year ago

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