Outage in Jobber

Some users unable to collect payment in the mobile app.

Resolved Minor
November 02, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue with collecting payments in the mobile app. This may affect some users without administrator level permissions while attempting to collect a payment, causing a 'Something went wrong error' to appear. We recommend using www.jobber.com to collect payments during this time. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/02/2023 05:50PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 11/02/2023 03:22PM

We are investigating an issue with collecting payments in the mobile app. This may affect some users without administrator level permissions while attempting to collect a payment, causing a 'Something went wrong error' to appear.
We recommend using www.jobber.com to collect payments during this time.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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