Job Forms cannot be sent or downloaded in Jobber Mobile App on iOS

We have fully investigated, and are no longer experiencing issues with sending and downloading Job Forms on Jobber Mobile App iOS. To resume functionality, please update the Jobber App to version 6.46.1.

Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

Our team has identified the cause of the issue preventing some users from sending and downloading Job Forms on Jobber Mobile App iOS. We are working on a fix and will advise when it has been implemented.

For now affected users should continue to send and download Job Forms via Jobber Online as a workaround.

We are investigating an issue with Job Forms. This may affect iOS users with limited permissions from sending or downloading Job Forms in Jobber Mobile App.
As a workaround, we recommend using Jobber Online to send or download Job Forms.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.