Outage in Jobber

Requests with images attached cannot be saved in Jobber Mobile App

Resolved Minor
October 27, 2025 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with saving Requests in Jobber Mobile App. This may affect Android and iOS users who create Requests and upload images to them. In the meantime, we recommend that you use Jobber Online (getjobber.com) in a mobile browser to create Requests which have images included. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Components affected
Jobber Application Servers

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 10/27/2025 06:51PM

Requests created with image attachments in Jobber Mobile App will no longer cause a Network Unavailable error.

INVESTIGATING about 10 hours ago - at 10/27/2025 06:01PM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 10/27/2025 05:58PM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 10/27/2025 05:54PM

We are investigating an issue with saving Requests in Jobber Mobile App. This may affect Android and iOS users who create Requests and upload images to them.
In the meantime, we recommend that you use Jobber Online (getjobber.com) in a mobile browser to create Requests which have images included.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Latest Jobber outages

General performance issues including contacting Jobber Support - 8 days ago
Degraded performance when making edits through Jobber Online and the Jobber App - 17 days ago
Performance Issue with the Request Form in the Client Hub - 25 days ago
Performance Issues with the Schedule - 28 days ago
Performance Issues using Jobber Online - 28 days ago

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