Requests created from Schedule & Clients do not pull info to New Request page

We have fully investigated, and are no longer experiencing issues affecting Requests created from the Schedule, Client page, or a Client's property in Jobber Online.

Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with Request creation, please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting Requests created from the Schedule, Client page, or a Client's property in Jobber Online.
Our team will be continuing to update this page as soon as possible.
We greatly appreciate your patience.

We are investigating an issue with Requests. Upon creating a Request from the Schedule, individual Client pages, or the Property within a Client page, selecting More Options causes Requests to fail to transfer Client details such as name and property, or details entered into the Request when it was created on the Schedule.
This affects users who create Requests from the Schedule or Client pages in Jobber Online. We recommend creating Requests from the Request tab or Quick-Create menu.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.