Outage in Jumio

Delay in Processing Identity Verification Transactions

Resolved Minor
September 19, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a delay in processing on all data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored. Apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/19/2024 05:07PM

All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused.

INVESTIGATING about 1 year ago - at 09/19/2024 03:02PM

We are currently experiencing a delay in processing on all data centers for Identity Verification transactions.

NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

Apologies for the inconvenience.

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