Is Jumio Down? What is the current status?

Jumio status is operational
Updated from Jumio official status page
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Jumio issues reported in the last 24 hours

Latest comments about Jumio problems

  • D
    1 day ago

    Douglas Finfit uses jumino for their identification app and it's down

Latest Jumio status updates

2024-07-09 Service Instability for Verification (EU)

Major Resolved

July 09, 2024 · lasted about 1 hour

At 4:17 am UTC on 2024-07-09, we discovered an instability with our Verification service. Our team is currently working fixing this issue. If you have any questions, please contact Jumio Support a...

2024-07-02 Service Instability for Liveness (EU)

Major Resolved

July 02, 2024 · lasted 34 minutes

We’re currently investigating the cause of our service interruption with our Identity Verification service is currently unavailable now in the EU datacenter. We apologize for any inconvenience and ...

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Jumio outages in the last 30 days

Number of Incidents

2 issues

Last incident

14 days ago

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Major Outages Notifications

IsDown monitors Jumio for major outages. A major outage is when Jumio experiences a critical issue that severely affects one or more services/regions. When Jumio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Jumio status page for minor outages. A minor outage is when Jumio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Jumio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Jumio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Jumio and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Jumio and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Jumio down today?

Jumio is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Jumio status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Jumio outages, issues and problems' at the top of the page.

When was the last Jumio outage?

Jumio last outage was on July 09, 2024 with the title "2024-07-09 Service Instability for Verification (EU)"

Jumio not working for you? How do I know if Jumio is down?
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Why use IsDown to monitor Jumio instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Jumio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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