Check if Jumio is down, official outages, user-reported issues, and outages map.
Jumio is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Jumio status data.
IsDown has tracked 91 incidents since started monitoring Jumio status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jul 29, 2025
12:06 PM EDT
|
Major
We're currently experiencing delays in processing Identity Verification and Authentication transa...
|
about 5 hours |
Jul 16, 2025
09:01 AM EDT
|
Minor
We're currently experiencing delays in processing Identity Verification and Doc Proof transaction...
|
about 20 hours |
Jul 07, 2025
10:32 PM EDT
|
Minor
We are currently experiencing a delay in processing ID and IV verification transactions in our U....
|
about 17 hours |
Jun 17, 2025
10:38 AM EDT
|
Minor
Conversion Degradation on Android Chrome
Since June 16th, we have observed a decline in conversi...
|
3 days |
Jun 02, 2025
09:31 PM EDT
|
Minor
We are currently experiencing a delay in processing on U.S ,EU,SGP data centers for ID Verificati...
|
37 minutes |
Mar 24, 2025
07:11 AM EDT
|
Minor
We are currently experiencing a delay in processing Identity Verification transactions on our EU ...
|
about 6 hours |
Mar 03, 2025
03:36 AM EST
|
Minor
We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Ver...
|
about 2 hours |
Jan 19, 2025
05:52 PM EST
|
Minor
We are currently experiencing a delay in processing on US, EU and SGP data centers for Identity V...
|
about 6 hours |
Jan 14, 2025
11:01 PM EST
|
Minor
We are currently experiencing a delay in processing on EU data centers for Identity Verification ...
|
about 4 hours |
Jan 08, 2025
07:45 AM EST
|
Minor
We’re really sorry to be holding you up today! Please know our engineering and operations teams a...
|
about 3 hours |
Finfit uses jumino for their identification app and it's down
Component | Status |
---|---|
US data center | OK |
EU data center | OK |
SGP data center | OK |
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Identity verification service that uses APIs and SDKs to validate personal credentials and documents, supporting compliance and fraud prevention.
Monitoring Jumio since March 2022
Tracking 36 Jumio services and regions
11 incidents in 2025
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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Jumio isn't down. You can check Jumio status and incident details on the top of the page. IsDown continuously monitors Jumio official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Jumio is currently operational. You can check Jumio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jumio being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jumio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jumio last outage was on July 29, 2025 with the title "Service Instability for Identity Verification & Authentication - (US DC)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Jumio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Jumio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jumio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Jumio with maximum flexibility
IsDown monitors Jumio for major outages. A major outage is when Jumio experiences a critical issue that severely affects one or more services/regions. When Jumio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Jumio status page for minor outages. A minor outage is when Jumio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Jumio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Jumio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Jumio and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Jumio and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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