Outage in Jumio

Delay in Processing Identity Verification Transactions

Resolved Minor
March 03, 2025 - Started 9 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored. Apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 03/03/2025 10:17AM

All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused.

MONITORING 9 days ago - at 03/03/2025 08:36AM

We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions.
NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

Apologies for the inconvenience.

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