Outage in Jumio

Delay in Processing Identity Verification Transactions

Resolved Minor
March 03, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored. Apologies for the inconvenience.

Need to monitor Jumio outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/03/2025 10:17AM

All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused.

MONITORING 8 months ago - at 03/03/2025 08:36AM

We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions.
NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

Apologies for the inconvenience.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook