Outage in JumpCloud

Increased error rates with JumpCloud Go Registration

Resolved Minor
January 14, 2025 - Started 22 days ago - Lasted about 3 hours
Official incident page

Need to monitor JumpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JumpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating increased errors with a service responsible for managing our token service which may cause issues for some users with registering JumpCloud Go. We will update this issue as we know more.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/14/2025 07:27PM

This incident has been resolved.

MONITORING 22 days ago - at 01/14/2025 07:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 01/14/2025 05:03PM

We've identified the issue and are working on a fix. Customers experiencing this issue can re-try the registration attempt and the request should eventually be successful.

INVESTIGATING 22 days ago - at 01/14/2025 04:38PM

We are investigating increased errors with a service responsible for managing our token service which may cause issues for some users with registering JumpCloud Go. We will update this issue as we know more.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook