Outage in JumpCloud

Windows MDM Agent Download

Resolved Minor
January 15, 2025 - Started 21 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an issue with Windows MDM failing to download the agent. We will update this issue as we know more.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 01/15/2025 09:04PM

This incident has been resolved.

MONITORING 21 days ago - at 01/15/2025 08:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 21 days ago - at 01/15/2025 05:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 21 days ago - at 01/15/2025 04:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 01/15/2025 12:41PM

We are currently investigating an issue with Windows MDM failing to download the agent. We will update this issue as we know more.

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