Outage in JumpCloud
Degraded System Insights Service
Resolved Minor
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Outage Details
We are currently investigating an issue with System Insights displaying incorrect Local User Information in the Admin Console.
We will report back as soon as we have an update. We apologize for any disruption this may cause.
Thank you,
Components affected
JumpCloud System InsightsLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/05/2025 03:26PM
This issue has been resolved and service has now returned to normal.
MONITORING
1 day ago - at 06/05/2025 03:08PM
We have implemented the fix for the issue with System Insights displaying incomplete Local User Information in the Admin Console.
We will continue to monitor this and once we are sure this is resolved will proceed to resolve the incident.
IDENTIFIED
1 day ago - at 06/05/2025 02:30PM
We have identified the issue with System Insights displaying incomplete Local User Information in the Admin Console and are currently working on implementing a fix.
We will report back as soon as we have any further update.
INVESTIGATING
1 day ago - at 06/05/2025 02:00PM
We are continuing to investigate the issue with System Insights displaying incomplete Local User Information in the Admin Console.
We will report back as soon as we have an update. We apologize for any disruption this may cause.
Thank you,
INVESTIGATING
1 day ago - at 06/05/2025 01:13PM
We are currently investigating an issue with System Insights displaying incorrect Local User Information in the Admin Console.
We will report back as soon as we have an update. We apologize for any disruption this may cause.
Thank you,
Latest JumpCloud outages
Degraded Admin Console Service - 23 days ago
Active Directory User Status Impacted - about 1 month ago
Authentication service interruption - about 1 month ago
Degraded Reports Service - about 1 month ago
Active Directory Integration erroring out - about 2 months ago
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