Outage in JumpCloud
Degraded Support Portal Service
Resolved MinorIncident Report
We are currently investigating intermittent reports of Administrators being unable to submit support cases via the JumpCloud Admin Portal. Support cases can still be submitted by emailing support@jumpcloud.com. We are investigating the cause of the issues currently, and will update the status event once resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/10/2025 06:19AM
This incident has been resolved.
MONITORING
11 months ago - at 06/10/2025 06:10AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 months ago - at 06/10/2025 05:56AM
We are currently investigating intermittent reports of Administrators being unable to submit support cases via the JumpCloud Admin Portal. Support cases can still be submitted by emailing support@jumpcloud.com. We are investigating the cause of the issues currently, and will update the status event once resolved.
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Intermittent issues accessing the JumpCloud Admin portal - 5 months ago
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