Outage in JumpCloud

Degraded Admin Console Service

Resolved Minor
May 14, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We're currently investigating an issue with JumpCloud's Console where Administrators may be unable to save changes for some device records. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud Console
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/14/2025 05:48PM

This incident has been resolved.

MONITORING 2 days ago - at 05/14/2025 04:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 05/14/2025 02:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 05/14/2025 02:22PM

We're currently investigating an issue with JumpCloud's Console where Administrators may be unable to save changes for some device records. We are investigating the cause of the issues currently, and will update the status event once resolved.

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