Outage in JumpCloud

Degraded Admin Console Service

Resolved Minor
May 14, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently investigating an issue with JumpCloud's Console where Administrators may be unable to save changes for some device records. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud Console

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/14/2025 05:48PM

This incident has been resolved.

MONITORING 6 months ago - at 05/14/2025 04:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 05/14/2025 02:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 05/14/2025 02:22PM

We're currently investigating an issue with JumpCloud's Console where Administrators may be unable to save changes for some device records. We are investigating the cause of the issues currently, and will update the status event once resolved.

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