Outage in JumpCloud

Degraded RADIUS Service

Resolved Minor
June 10, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently investigating reports of issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues.
Components affected
JumpCloud RADIUS

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/10/2025 04:22PM

This incident has been resolved.

MONITORING 5 months ago - at 06/10/2025 03:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 06/10/2025 03:20PM

The issue with RADIUS has been identified and we are working on a fix.

INVESTIGATING 5 months ago - at 06/10/2025 03:13PM

We're currently investigating reports of issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues.

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