Outage in JustCall

Mobile notification(SMS, voicemail) temporarily unavailable due to provider incident

Resolved Major
February 11, 2021 - Started over 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

A provider that we utilize for sending notifications for SMS & Voicemail on our mobile apps is experiencing an incident. We are monitoring the status and will update as soon as full functionality in our system is restored.
Latest Updates ( sorted recent to last )
MONITORING over 4 years ago - at 02/11/2021 05:56PM

Looks like the service is stable now. We're continuing to monitor the traffic.

IDENTIFIED over 4 years ago - at 02/11/2021 05:51PM

OneSignal has identified the cause and is applying a fix. Some services are reachable now, but we're continuing to investigate further.

INVESTIGATING over 4 years ago - at 02/11/2021 05:48PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 02/11/2021 05:47PM

A provider that we utilize for sending notifications for SMS & Voicemail on our mobile apps is experiencing an incident. We are monitoring the status and will update as soon as full functionality in our system is restored.

Latest JustCall outages

JustCall app is loading slow - over 1 year ago
JustCall App loading slow for some customers - almost 2 years ago
Intermittent issues in loading JustCall app. Start time : 10.27am GMT - about 3 years ago
Elevated API Errors - 403 from Copper servers - over 3 years ago
Elevated API Errors in Live Dashboard - over 3 years ago

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