Is JustCall Down? Check current status

Check if JustCall is down, official outages, user-reported issues, and outages map.

Current JustCall status

JustCall is working normally

Updated from JustCall official status page a few minutes ago

JustCall not working for you?

JustCall service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
JustCall Outage Map

View JustCall Reports Map

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JustCall recent outages and downtime history

IsDown has tracked 28 incidents since started monitoring JustCall status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official JustCall outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
02:26 PM EDT
Major
Issues with Calling and SMS
We are currently experiencing service disruptions caused by an ongoing AWS outage affecting our u...
about 1 hour
Oct 20, 2025
12:25 PM EDT
Not Confirmed by JustCall
Possible Outage Indicated by User Reports
35 minutes
Oct 20, 2025
02:27 AM EDT
Major
Inbound / Outbound calling and SMS not working
We are currently investigating this issue.
about 5 hours
Jan 08, 2025
10:26 AM EST
Not Confirmed by JustCall
Possible Outage Indicated by User Reports
30 minutes
Dec 10, 2024
11:24 AM EST
Not Confirmed by JustCall
Service outage affecting call outcomes
Users report inability to save call outcomes or make calls, experiencing slow connections and fre...
about 1 hour
Jan 31, 2024
11:45 AM EST
Minor
JustCall app is loading slow
We are currently investigating this issue.
about 1 hour
May 23, 2023
12:05 PM EDT
Major
JustCall App loading slow for some customers
High latency in loading the JustCall app was reported by our monitoring system.
21 minutes
May 06, 2022
06:54 AM EDT
Minor
Intermittent issues in loading JustCall app. Start time : 10.27am GMT
JustCall is right now suffering load-related issues, the app would be loading slow and in some ca...
less than a minute
Oct 22, 2021
05:46 AM EDT
Major
Elevated API Errors - 403 from Copper servers
We're experiencing an elevated level of API errors from Copper servers that has impacted our Copp...
5 months
Sep 16, 2021
11:34 AM EDT
Minor
Elevated API Errors in Live Dashboard
We are currently experiencing elevated API timeout from JustCall Live Dashboard. We are monitorin...
6 months
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Be the first to know when JustCall goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about JustCall status

See what users are saying about JustCall issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • There's a constant rumbling noise during power dialing (dial tone). The issue is highly disruptive and not acceptable for operations.

  • will - Website and desktop dialer not working.

  • K - Not loading at all, inoperable.

  • Kajal - The calls are not connecting to any number .

  • April - This site can’t be reached app.justcall.io took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT.

  • April - wont save call dispo so you can't make a new call.

  • Megan - It takes forever to load and then won't dial out. Also the notes at the end is not saving and just closed out it looks like. .

  • Holly - Customers are being sent directly to voicemail instead of an available agent receiving the call..

  • luke - everyhing is down/panel & app/unable to log in.

  • Jefferson - Website crashing, no texts or calls going through.

  • Alfred - Issue with just call, cannot contact. Whenever user try to call “application error prompts”.

  • Steven - Down on all, phone, tablet, desktop. No response from support. .

  • Jan - Error message when dialing " An application error has occurred " .

  • Josh - Upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout.

  • Shaun - No calls incoming or outgoing .

  • Vincent - Dashboard and dialer down for more than an hour now.

  • Ian - Can't really use it at the moment .

  • R - " upstream connect error or disconnect/reset before headers. reset reason: connection timeout" issue.

  • Lloyd - upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout.

  • Dan - Dialer not saving call outcomes or calling out. Very slow.

  • Joe - Our dialer is not working..

  • Naomi - System isn't loading and coming up with an error message when it finally loads. .

  • Vincent - Impossible to make or receive calls or texts. Website is not loading.

Cloud-based phone system offering features like outbound and inbound calling, SMS, fax services, and integrations with various CRM systems and APIs for developers.

Monitoring JustCall since January 2021

Tracking 12 JustCall services and regions

Need help? Try here:
Support at website.
Check their status page.

4 incidents in 2025

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How to monitor the status of JustCall and all your dependencies?

IsDown is a status page aggregator that monitors if JustCall and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when JustCall, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors JustCall?

IsDown monitors JustCall health in almost real-time

Every few minutes we go to the status page of JustCall (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of JustCall's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in JustCall, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from JustCall and other services.

One status page to monitor all your external dependencies

What you get when monitoring JustCall with IsDown

Track JustCall incidents and downtimes by severity

IsDown checks JustCall official status page for major/minor outages or downtimes. A major outage is when JustCall experiences a critical issue that severely affects one or more services/regions. A minor incident is when JustCall experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a JustCall outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with JustCall

JustCall and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of JustCall outages and downtimes

IsDown collects all information from the outages published in JustCall status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming JustCall maintenance events

JustCall publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the JustCall outages that impact your business

IsDown monitors JustCall and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor JustCall but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor JustCall and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor JustCall and all your external dependencies in real-time

Get notified imediatelly when there's an issue with JustCall or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from JustCall and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with JustCall or other services

Send outage information from JustCall and other services to your tools

IsDown integrates with 20+ tools. Connect the status of JustCall and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from JustCall and other services to your tools

Share JustCall status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is JustCall down?'

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Share JustCall status in your status page

JustCall Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect JustCall outages, IsDown monitors JustCall's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official JustCall status page monitoring with real-time incident details.
Monitor 4,522+ services including JustCall in a single dashboard.
Instant JustCall outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of JustCall official status and user-reported issues.
Maintenance feed for JustCall
Granular alerts filtering by JustCall components and regions.
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Frequently Asked Questions

Is JustCall down today?

JustCall isn't down. You can check JustCall status and incident details on the top of the page. IsDown continuously monitors JustCall official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current JustCall status?

JustCall is currently operational. You can check JustCall status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a JustCall outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is JustCall down today or just slow?

Currently there's no report of JustCall being slow. Check on the top of the page if there are any reported problems by other users.

How are JustCall outages detected?

IsDown monitors the JustCall official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is JustCall having an outage right now?

JustCall last outage was on October 20, 2025 with the title "Issues with Calling and SMS"

How to check if JustCall is down?

Why use IsDown to monitor JustCall instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JustCall and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring JustCall?

IsDown and DownDetector help users determine if JustCall is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JustCall's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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