Check if JustCall is down, official outages, user-reported issues, and outages map.
JustCall is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more JustCall status data.
IsDown has tracked 26 incidents since started monitoring JustCall status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jan 08, 2025
10:26 AM EST
|
Not Confirmed by JustCall
Possible Outage Indicated by User Reports
|
30 minutes |
Dec 10, 2024
11:24 AM EST
|
Not Confirmed by JustCall
Service outage affecting call outcomes
Users report inability to save call outcomes or make calls, experiencing slow connections and fre...
|
about 1 hour |
Jan 31, 2024
11:45 AM EST
|
Minor
We are currently investigating this issue.
|
about 1 hour |
May 23, 2023
12:05 PM EDT
|
Major
High latency in loading the JustCall app was reported by our monitoring system.
|
21 minutes |
May 06, 2022
06:54 AM EDT
|
Minor
JustCall is right now suffering load-related issues, the app would be loading slow and in some ca...
|
less than a minute |
Oct 22, 2021
05:46 AM EDT
|
Major
We're experiencing an elevated level of API errors from Copper servers that has impacted our Copp...
|
5 months |
Sep 16, 2021
11:34 AM EDT
|
Minor
We are currently experiencing elevated API timeout from JustCall Live Dashboard. We are monitorin...
|
6 months |
Sep 15, 2021
12:04 PM EDT
|
Minor
We are experiencing elevated API errors across different platform. We are monitoring the status a...
|
6 months |
Sep 06, 2021
08:51 AM EDT
|
Maintenance
We have identified a potential issue where one of our disks hosting contacts for about 30% of our...
|
7 months |
Apr 09, 2021
12:08 PM EDT
|
Minor
Starting at 7:52 am PST, Our service provider started detecting packet loss which caused dropped ...
|
12 months |
There's a constant rumbling noise during power dialing (dial tone). The issue is highly disruptive and not acceptable for operations.
will - Website and desktop dialer not working.
K - Not loading at all, inoperable.
Kajal - The calls are not connecting to any number .
April - This site can’t be reached app.justcall.io took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT.
April - wont save call dispo so you can't make a new call.
Megan - It takes forever to load and then won't dial out. Also the notes at the end is not saving and just closed out it looks like. .
Holly - Customers are being sent directly to voicemail instead of an available agent receiving the call..
luke - everyhing is down/panel & app/unable to log in.
Jefferson - Website crashing, no texts or calls going through.
Alfred - Issue with just call, cannot contact. Whenever user try to call “application error prompts”.
Steven - Down on all, phone, tablet, desktop. No response from support. .
Jan - Error message when dialing " An application error has occurred " .
Josh - Upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout.
Shaun - No calls incoming or outgoing .
Vincent - Dashboard and dialer down for more than an hour now.
Ian - Can't really use it at the moment .
R - " upstream connect error or disconnect/reset before headers. reset reason: connection timeout" issue.
Lloyd - upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout.
Dan - Dialer not saving call outcomes or calling out. Very slow.
Joe - Our dialer is not working..
Naomi - System isn't loading and coming up with an error message when it finally loads. .
Vincent - Impossible to make or receive calls or texts. Website is not loading.
Component | Status |
---|---|
Outbound Calling | OK |
Inbound Calling | OK |
SMS Service | OK |
Fax Service | OK |
Mobile App APIs | OK |
Developer APIs | OK |
SIP Connectivity | OK |
JustCall Dashboard | OK |
MMS Service | OK |
Integrations | OK |
Third-Party | OK |
Cloud-based phone system offering features like outbound and inbound calling, SMS, fax services, and integrations with various CRM systems and APIs for developers.
Monitoring JustCall since January 2021
Tracking 12 JustCall services and regions
1 incident in 2025
JustCall isn't down. You can check JustCall status and incident details on the top of the page. IsDown continuously monitors JustCall official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JustCall is currently operational. You can check JustCall status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JustCall being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JustCall official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JustCall last outage was on January 31, 2024 with the title "JustCall app is loading slow"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JustCall and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if JustCall is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JustCall's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor JustCall with maximum flexibility
IsDown monitors JustCall for major outages. A major outage is when JustCall experiences a critical issue that severely affects one or more services/regions. When JustCall marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors JustCall status page for minor outages. A minor outage is when JustCall experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in JustCall status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
JustCall publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors JustCall and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
JustCall and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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