Outage in Justworks
We are experiencing an issue with our phone support services
Resolved MinorIncident Report
We are currently investigating an issue with our phone provider and customers are unable to reach us by phone. We encourage customers to contact us via email (support@justworks.com) or via the Chatbot on our site for any immediate assistance.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/21/2025 12:14PM
This incident has been resolved.
MONITORING
3 months ago - at 10/20/2025 03:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 10/20/2025 02:30PM
We are currently investigating an issue with our phone provider and customers are unable to reach us by phone. We encourage customers to contact us via email (support@justworks.com) or via the Chatbot on our site for any immediate assistance.
Latest Justworks outages
We are investigating an issue with customers being able to access various features - about 1 month ago
We are experiencing degraded services for parts of our product - about 2 months ago
We are experiencing an issue with our platform and we're currently down - about 2 months ago
We are experiencing an issue with our website - about 2 months ago
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