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Outage in JW Player

JW Platform Delivery API - Playlists Latency

Resolved Minor
August 31, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with the Delivery API. Users will experience latency when loading playlists. We will provide an update shortly.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 08/31/2022 08:51PM

A fix has been implemented.

IDENTIFIED over 3 years ago - at 08/31/2022 08:33PM

The issue has been identified and we’re working on a resolution.

INVESTIGATING over 3 years ago - at 08/31/2022 08:06PM

We are currently investigating an issue with the Delivery API. Users will experience latency when loading playlists. We will provide an update shortly.

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