JW Player JW Platform Delivery API Status - Is JW Player JW Platform Delivery API Down?

JW Player JW Platform Delivery API is operational

Updated a few minutes ago

JW Player JW Platform Delivery API not working for you?

Current JW Player official ongoing incidents

No incidents reported in JW Player's status page

IsDown pulls data from JW Player's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

JW Player JW Platform Delivery API issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about JW Player JW Platform Delivery API problems

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JW Player JW Platform Delivery API outage history

IsDown has tracked 9 incidents for JW Player JW Platform Delivery API since started monitoring JW Player status in June 2021.

  • Feb 04 2025

    3 months ago · lasted about 2 hours

    We are investigating an issue with the delivery API where some indexed media with ready renditions are showing as "Processing" and are throwing 'not found' errors. More details

  • Mar 13 2024

    about 1 year ago · lasted about 2 hours

    We are experiencing an issue with our Delivery API generating multiple signed URLs for instant live streams. Our engineers are currently investigating the issue. More details

  • Nov 02 2023

    over 1 year ago · lasted 10 minutes

    Third party provider issue impacting Instant Live. More details

  • Jun 2021 ...
    IsDown started monitoring JW Player status

    We've tracked and collected 9 incidents for JW Player JW Platform Delivery API since started monitoring JW Player status

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Having problems with JW Player JW Platform Delivery API? What can you do?

  1. First, stay calm.

    • We know it's stressful when JW Player JW Platform Delivery API is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If JW Player JW Platform Delivery API is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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JW Platform Delivery API is part of JW Player. Check the JW Player's status.

1 incident in 2025

JW Player JW Platform Delivery API outages in the last 30 days

Number of Incidents

0 issues

Last incident

87 days ago

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Frequently Asked Questions

Is JW Player JW Platform Delivery API down today?

JW Player JW Platform Delivery API isn't down. You can check JW Player JW Platform Delivery API status and incident details on the top of the page. IsDown continuously monitors JW Player JW Platform Delivery API official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current JW Player JW Platform Delivery API status?

JW Player JW Platform Delivery API is currently operational. You can check JW Player JW Platform Delivery API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a JW Player JW Platform Delivery API outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is JW Player JW Platform Delivery API slow today?

Currently there's no report of JW Player JW Platform Delivery API being slow. Check on the top of the page if there are any reported problems by other users.

How are JW Player JW Platform Delivery API outages detected?

IsDown monitors the JW Player JW Platform Delivery API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last JW Player JW Platform Delivery API outage?

JW Player JW Platform Delivery API last outage was on February 04, 2025 with the title "Delivery API returning 'not found' for some media items"

JW Player not working for you? How do I know if JW Player is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about JW Player status changes?

IsDown offers an easy way to monitor JW Player with maximum flexibility

Major Outages Notifications

IsDown monitors JW Platform Delivery API for major outages. A major outage is when JW Platform Delivery API experiences a critical issue that severely affects one or more services/regions. When JW Player marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors JW Player status page for minor outages. A minor outage is when JW Platform Delivery API experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in JW Player status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

JW Player publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors JW Player and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

JW Player and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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