Outage in JW Player

Intermittent playback issues due to an upstream service provider for Instant Live Channels

Resolved Minor
October 25, 2022 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are awaiting updates from our upstream Live service provider for playback issues with our Instant Live product.
Components affected
JW Player Live Streaming JW Player JW Platform Delivery API
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/25/2022 05:30PM

Our vendor has implemented a fix and is monitoring the issue.

IDENTIFIED about 2 years ago - at 10/25/2022 04:36PM

We are awaiting updates from our upstream Live service provider for playback issues with our Instant Live product.

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