Outage in JW Player
JW Player Usage Data Inaccuracy
Resolved Minor
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Outage Details
We have identified an issue with our VOD usage computation that may cause current usage data to be inaccurate. Our team is actively working to fix this issue, and we apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/13/2023 08:00PM
This incident has been resolved.
MONITORING
over 2 years ago - at 04/10/2023 02:08PM
Daily usage reporting for VOD streaming is under-reporting for the current month. We are working to correct the issue and apologize for any inconvenience this may cause.
MONITORING
over 2 years ago - at 04/06/2023 09:53PM
Our team has identified a fix for the issue causing inaccurate data. We are currently monitoring the implementation of the fix to ensure that it resolves the issue completely. We appreciate your patience as we work to resolve this matter. We will provide further updates as necessary.
IDENTIFIED
over 2 years ago - at 04/06/2023 06:12PM
We have identified an issue with our VOD usage computation that may cause current usage data to be inaccurate. Our team is actively working to fix this issue, and we apologize for any inconvenience this may cause.
Latest JW Player outages
Accessibility issue with the Instant Live feature - 10 days ago
Increased errors in playback - 21 days ago
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