Check if JW Player Dashboard is down, official outages, user-reported issues, and outages map.
JW Player Dashboard is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 36 incidents for JW Player Dashboard since started monitoring JW Player status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official JW Player Dashboard outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
08:27 AM PDT
|
Minor
We are aware of an issue which is causing some Broadcast live Streams using the US-East region fr...
|
about 8 hours |
|
Oct 20, 2025
03:32 AM PDT
|
Minor
The situation with the degraded performances of a number of our services is improving, with the s...
|
about 4 hours |
|
Jun 12, 2025
11:22 AM PDT
|
Minor
Third party provider issue impacting Instant Live.
|
about 4 hours |
|
Feb 18, 2025
07:25 PM PST
|
Minor
We are currently investigating reports of recently uploaded media not appearing in the JW Player ...
|
27 minutes |
|
Dec 18, 2024
01:18 PM PST
|
Minor
We are currently experiencing issues with the date range selector in the dashboard Analytics sect...
|
about 1 hour |
|
Sep 27, 2024
05:48 AM PDT
|
Minor
We are currently investigating an issue with the Legacy Caption Editor. Users will be unable to e...
|
about 3 hours |
|
Aug 28, 2024
10:55 AM PDT
|
Minor
We are currently investigating an issue that is causing some customers to have difficulty accessi...
|
about 1 hour |
|
Aug 05, 2024
08:54 AM PDT
|
Minor
We are currently investigating an issue with captions that may cause newly uploaded tracks to be ...
|
15 minutes |
|
Jul 15, 2024
04:27 AM PDT
|
Minor
We are investigating an issue where there is a problem uploading new thumbnails.
|
about 1 hour |
|
Jun 28, 2024
05:36 AM PDT
|
Minor
We are investigating an issue where Media Libraries aren't accessible for accounts with OTT entit...
|
19 minutes |
See what users are saying about JW Player Dashboard issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring JW Player since June 2021
JW Player Dashboard is part of JW Player. Check the JW Player's status.
4 incidents in 2025
JW Player Dashboard is down. You can check JW Player Dashboard status and incident details on the top of the page. IsDown continuously monitors JW Player Dashboard official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JW Player Dashboard seems to be having problems. You can check JW Player Dashboard status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JW Player Dashboard being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JW Player Dashboard official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JW Player Dashboard last outage was on October 20, 2025 with the title "Broadcast Live Events within the US-East-1 region are not being created as expected"
IsDown and DownDetector help users determine if JW Player is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JW Player's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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