Outage in JW Player
Dashboard Media Visibility Issues
Resolved MinorIncident Report
We are currently investigating reports of recently uploaded media not appearing in the JW Player dashboard. While media remains accessible via direct URLs (e.g., https://cdn.jwplayer.com/v2/media/) or (https://dashboard.jwplayer.com/p//media/), users cannot search for or view these entries through the dashboard interface.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 02/19/2025 03:35AM
The issue preventing recently uploaded media from appearing in the JW Player dashboard has been resolved. All media entries are now visible and searchable.
INVESTIGATING
11 months ago - at 02/19/2025 03:25AM
We are currently investigating reports of recently uploaded media not appearing in the JW Player dashboard. While media remains accessible via direct URLs (e.g., https://cdn.jwplayer.com/v2/media/) or (https://dashboard.jwplayer.com/p//media/), users cannot search for or view these entries through the dashboard interface.
Latest JW Player outages
Analytics Service Degradation - 1 day ago
Playlist Delivery Issue - 23 days ago
Playlist delivery errors - 28 days ago
Elevated errors going live - about 1 month ago
Increase in error rates for image delivery - about 2 months ago
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