Outage in JW Player

Dashboard loading issues

Resolved Minor
August 28, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that is causing some customers to have difficulty accessing parts of the dashboard.
Components affected
JW Player Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/28/2024 06:44PM

We are monitoring, but the issue has been closed. Please report any relevant info related to this to support@jwplayer.com

INVESTIGATING about 1 year ago - at 08/28/2024 05:55PM

We are currently investigating an issue that is causing some customers to have difficulty accessing parts of the dashboard.

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