Live Philo status. See if Philo is down, view recent outages, and get real-time alerts when problems start.
Philo is operational
IsDown pulls data from Philo's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 41 incidents since started monitoring Philo status in July 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
25 days ago · lasted about 4 hours
An external service used to deliver **email** codes for our **sign-up** and **sign-in** flows are currently impacted. This service is actively investigating the issue.Temporary workaround for existing customers is to use an already linked mobile n...
4 months ago · lasted 22 minutes
We are currently investigating this incident.
4 months ago · lasted 22 minutes
We've received reports that videos are not playable and/or there is a black screen.We've identified the issue and are working on a fix.
We've tracked and collected 41 incidents since started monitoring Philo status
Karen
Since last night, Philo won't play programs...live, taped/saved. Guide loads but black screen then appears while trying to play....except for a few seconds of static sound & weird mix of colors! Removing/reinstalling channel & deleting Roku cache didn't help nor did tech support. Wish ...
Betty
The streaming App is gone from my tv
Ke
Cannot get any programming to actually play — live stream just shows a blank black screen. Same with every Saved program. This has been happening on and off for several days! WTF?!?
Joe
For 2 days now when I launch Philo I get this message, "Opps! Something went wrong on our end and we could not load anything to watch." Try again.
Pam
App does not open on my Samsung TV. All other apps open. I have reloaded. I have deleted and reinstalled. This is a frequent problem
Nan
Channels will not cone up/play
Larry
Trying to watch on my desktop, keep getting this message: Network Issue We've lost connection to Philo. Please reload your browser to continue. Reload I've reloaded 20 times, same thing. Tried 3 different browsers, get the same message. My ...
Taylor
Can't fast forward through program
Chad
Playback error and then nothing will play!
Carter
App will load but won't play anything live or saved.
Kathy
It’s telling me no showings available
Cassandra
Having issues with playback
Heather
None of the channels will load the show. I can select a show but it will not play
andre
I keep getting an error message
David
Streaming service is down.
Lindsey
Not working right, can't watch any saved shows.
Lori
Show I was watching and was fine went to check if I was saving which I was, went back into show and took 20 minutes to load. Now sound but picture froze
Philo isn't down. You can check Philo status and incident details on the top of the page. IsDown continuously monitors Philo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Philo is currently operational. You can check Philo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Philo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Philo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Philo last outage was on April 23, 2025 with the title "Email sign-up and sign-in codes are not being delivered"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
