Outage in JW Player

New captions inaccessible

Resolved Minor
August 05, 2024 - Started 5 months ago - Lasted 15 minutes
Official incident page

Need to monitor JW Player outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JW Player, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue with captions that may cause newly uploaded tracks to be inaccessible.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/05/2024 04:08PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 08/05/2024 04:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 08/05/2024 03:54PM

We are currently investigating an issue with captions that may cause newly uploaded tracks to be inaccessible.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime