Outage in JW Player

Date range selection issue

Resolved Minor
December 18, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with the date range selector in the dashboard Analytics section.
Components affected
JW Player Dashboard

Need to monitor JW Player outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/18/2024 10:09PM

This incident has been resolved.

MONITORING 11 months ago - at 12/18/2024 09:58PM

We have now applied a fix for the issue and we are monitoring performance. We will provide further updates as they are delivered by the engineering team.

IDENTIFIED 11 months ago - at 12/18/2024 09:30PM

We have identified the cause of the date range selector tool malfunction on the analytics page. We will provide updates as they become available.

INVESTIGATING 11 months ago - at 12/18/2024 09:18PM

We are currently experiencing issues with the date range selector in the dashboard Analytics section.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook