Outage in JW Player

ISP Domain Blockage Impacting JWP Media Playback and Dashboard Access in India

Resolved Major
November 08, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue with local ISPs in India which have blocked the jwplayer.com domain. This is impacting the playback of media and access to the JWP Dashboard. JWP is reaching out to the relevant authorities to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/07/2023 08:41PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/07/2023 07:38PM

We are aware of an issue with local ISPs in India which have blocked the jwplayer.com domain. This is impacting the playback of media and access to the JWP Dashboard. JWP is reaching out to the relevant authorities to resolve the issue.

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