Outage in JW Player
Direct Upload failures for some customers
Resolved MinorIncident Report
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
Components affected
JW Player Content Delivery & PlaybackNeed to monitor JW Player outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 02/23/2026 04:00PM
The issue has been resolved and all systems are operational.
MONITORING
10 days ago - at 02/23/2026 02:50PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 02/23/2026 02:48PM
A fix has been implemented and we are monitoring the results.
Some customers may have experienced a low number of playback failures during the incident.
INVESTIGATING
10 days ago - at 02/23/2026 02:34PM
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
Latest JW Player outages
Delayed video ingest and webhook delivery - 9 days ago
New Monetization Campaigns - 14 days ago
Corruption on some segments of some videos - about 1 month ago
Elevated Livestream Errors - 23 January 2026 - about 1 month ago
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