Outage in JW Player
Potential Delay in Analytics Data
Resolved MinorIncident Report
We are currently investigating a potential delay in our analytics data
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/27/2026 04:15PM
This incident has been resolved.
MONITORING
3 days ago - at 08/26/2026 05:40PM
Analytics data is now up to date. Usage data is still backfilling and will recover throughout the day
MONITORING
3 days ago - at 08/26/2026 03:35PM
A fix has been implemented, some parts of the analytics and usage data are still recovering until the data is backfilled later today.
IDENTIFIED
3 days ago - at 08/26/2026 03:02PM
Please note that the issue also affects the Dashboard Usage page of JWX accounts. We are continuing to work on a solution.
IDENTIFIED
3 days ago - at 08/26/2026 01:06PM
The issue has been identified and we are working on a solution.
INVESTIGATING
3 days ago - at 08/26/2026 11:49AM
We are currently investigating a potential delay in our analytics data
Latest JW Player outages
Slow Stream start up times for Broadcast Live Events in the US Region - about 13 hours ago
Degraded Streaming for Broadcast Live Events in the US Region - about 1 month ago
Content Delivery Issues - about 1 month ago
Delays in Broadcast Live Event creation in the US Region - about 1 month ago
Asset Creation Slowness in Certain Region - about 1 month ago
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