Outage in K3 Imagine

Clean Cash Unavailable

Resolved Major
August 02, 2023 - Started about 1 year ago - Lasted about 2 hours

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Outage Details

We implemented a fix and are currently monitoring the result.
Latest Updates ( sorted recent to last )
MONITORING about 1 year ago - at 08/02/2023 09:06AM

We implemented a fix and are currently monitoring the result.

IDENTIFIED about 1 year ago - at 08/02/2023 08:13AM

We have identified the cause and are implementing a solution.

INVESTIGATING about 1 year ago - at 08/02/2023 08:03AM

We have identified that we are unable to reach the CleanCash service which is affecting the use of POS in Sweden. This is under investigation but appears to be on the 3rd party service end. We are in touch with the provider and will update when more information is available.

Latest K3 Imagine outages

Clean Cash Outage - about 1 year ago
Login issue detected (Portal). - about 1 year ago
Login issue detected (Portal). - about 1 year ago
Network Routing Issues - over 1 year ago

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